New Website FAQs

FAQ: What's New on Our Website?

1. New Website Design

• Q: What has changed in the website design?

• A: Our new website design is more modern and user-friendly! You’ll find it easier to navigate and browse our product collections, making your shopping experience smoother and more enjoyable.

2. Faster Load Times

• Q: How have the load times improved?

• A: We’ve optimized our site to load faster, so you can spend less time waiting and more time shopping your favorite items.

3. Better Mobile Experience

• Q: How is the mobile experience better?

• A: The new design is fully responsive, providing a seamless and intuitive shopping experience on all your devices, whether you're on a phone, tablet, or desktop.

4. Registered Customers Only

• Q: Can I still check out as a guest?

• A: To enhance your security and shopping experience, only registered customers can make purchases. Don’t worry, the registration process is quick and easy!

5. New Registration and Sign-Up Process

• Q: How has the registration process changed?

• A: No more passwords to remember! Just enter your email, and we’ll send you a One-Time Password (OTP). Enter the OTP, and you’re all set to access your account.

6. JPS Club Program

• Q: Can I still use the JPS Club discounts or earn points on online orders?

• A: The JPS Club program is currently unavailable on the website. Customers can receive or use their privileges at any of our store branches. Alternatively, you can chat with our customer service team to receive a discount.

7. International Shipment

• Q: Can I ship products internationally?

• A: We are working on a better international shipping experience. While it's currently unavailable, stay tuned for updates as we develop this feature!